Sunday, January 22, 2017

Samsung Explains Note 7 Battery Explosions, And Turns Crisis Into Opportunity

Samsung launched the Galaxy Note 7 to record preorders and sales in August, but the rosy start soon turned sour. Samsung had to initiate a recall in September of the first version of the Note 7 due to faulty batteries that overheated and exploded. By October it had to recall over 2 million devices and discontinue the product. It's estimated that the recall will cost Samsung $5.3 billion.

In a report released Sunday night, the company detailed flaws in battery design and manufacturing that it believes caused the crisis.

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